FAQ

Yes, iMedical will ship internationally

Shipping costs are determined by dimensions of the product and destination. Please refer to shipping costs provided during the checkout process.

Please refer to the Return Policy and contact returns@imedicalhs.com.

Once an item is received at the fulfillment center, it will take approximately 7 business days to be processed by our team and 7 business days for the refund amount to show up in your account.

Exchanges are available for some products, along with core exchanges. Please contact returns@imedicalhs.com for more information.

iMedical accepts Credit Card, PayPal, and ShopPay through this site.

Please email imedicalshop@imedicalhs.com and provide your company name and order number so our team can research the issue and resolve as appropriate.

iMedical’s Privacy Policy can be found here.

Please contact iMedical at imedicalshop@imedicalhs.com or 844-990-0460.

8:00AM to 5:00PM EST