Shipping policy

Shipping and Receiving
iMedical ships via its preferred carrier unless otherwise notified on the purchase order. In order for freight to ship via the Purchaser’s preferred carrier, the Purchaser must arrange all pickups and complete all Bill of Ladings. (iMedical takes no responsibility if carrier no shows on pick-ups arranged by the Purchaser). Any shipping fees will be billed to the Purchaser unless otherwise stated in the quote or purchase order. Damages identified upon equipment arrival must be communicated to iMedical personnel within 3 days of the date of arrival to the Purchaser. If not reported, any damage fees will be billed to the Purchaser, no exception. iMedical does not clean or decontaminate equipment. If arrived as such, equipment will be returned to the original sender and denied service until properly cleaned or decontaminated. Upon the arrival of the product, if improper packaging is identified which resulted in damages; the Purchaser will be notified and is held liable for any costs if not reported upon order placement with iMedical personnel. The shipment date provided by iMedical is only an estimated shipment date and is not a representation or guarantee of a particular date of shipment or delivery. iMedical will attempt to ship the Products for delivery on or about the times stated, although time shall not be of the essence as to delivery. Purchaser shall pay freight charges on all shipments by iMedical’s regular method of shipment, i.e., via rail, freight forwarders, or motor carrier to any one destination in the United States or abroad, iMedical reserving the right to control the routing. When any other than iMedical regular method of shipment is used, terms shall be F.O.B. iMedical’s premises. Special handling charges by carrier shall be paid by Purchaser. If Purchaser delivered the Products to iMedical for service, Purchaser retains the risk of loss while the Products are in iMedical’s possession. Unless otherwise agreed in writing by iMedical, delivery of any Products sold by iMedical shall be F.O.B. iMedical’s place of shipment. iMedical may, at its option, ship the Products in lots from time to time or all at one time. In the absence of written instructions from Purchaser, iMedical shall have absolute discretion as to the shipper and routing of shipments. The cost of shipping and insurance for the Products shall be the responsibility of and paid for by Purchaser. No loss or damage to the Products shall impair any obligation of Purchaser hereunder and all such obligations shall continue in full force and effect until discharged. Purchaser shall have the responsibility for and expense of preparing and filing claims against carriers for loss or damage to Products in transit.

Special Orders. If any Product shall be manufactured and/or sold by iMedical to meet Purchaser’s particular specifications or requirements and is not part of iMedical’s standard line offered to the trade generally, Purchaser shall defend, protect, and save harmless iMedical against all suits at law or in equity and from all damages, claims, and demands for actual or alleged infringement of any United States or foreign patent and shall defend any suit or actions which may be brought against iMedical for any alleged infringement because of the manufacture and/or sale of such Product.